GCC setup · Build-operate-transfer · India

Set up your global capability centre (GCC) in India

A global capability centre is your own technology and operations hub in India. Building one from scratch means choosing a city, hiring leaders and teams, setting up premises, payroll and compliance, all at once. Future Focus Infotech can build and run the centre for you first, then transfer it to your own entity when you are ready.

What we cover

  • Planning: city and talent-market assessment, team structure and a phased hiring plan.
  • Talent: recruitment of leaders, engineers and specialists, from the first hires to scale-up.
  • Operations: workspace, IT set-up, payroll, HR and day-to-day running while the centre grows.
  • Build-operate-transfer (BOT): FFI builds and operates the centre, then transfers people and operations to your own entity at an agreed point.

Who this is for

Mid-size and large companies in the UAE, the US and elsewhere planning a strategic technology or operations presence in India.

Companies that already use an ODC or outsourcing partner and want to move to a centre they own.

Leadership teams that want India capacity quickly without carrying all the set-up risk on day one.

Why build-operate-transfer

  • Speed: start with an established company's hiring, premises and payroll instead of waiting for your own entity.
  • Lower risk: test the model with a smaller team before committing to full ownership.
  • Ownership in the end: the people, processes and knowledge transfer to you at the agreed time.

How it works

Step 1

Assess

Goals, functions, team size, city options and budget.

Step 2

Build

Hire leadership and first teams; set up workspace, IT and HR.

Step 3

Operate

FFI runs the centre to agreed service levels while it scales.

Step 4

Transfer

People and operations move to your own entity when you are ready.

Why Future Focus Infotech

  • Founded in 1997 in Chennai, India, with Focus America Inc. (since 2000) and Future Focus Infotech FZE in Dubai (since 2011).
  • Every engagement is contracted, staffed and managed by Future Focus Infotech, so you deal with an established company, not a freelancer.
  • You interview and approve the specialists before they start.
  • One point of contact in Dubai (me) from the first call to delivery.

Frequently asked questions

What is a global capability centre (GCC)?

An offshore centre owned by a company to deliver technology, operations or business functions for its global business. India is the largest market for GCCs.

What is build-operate-transfer (BOT)?

A model where a partner builds and runs the centre first, then transfers the team and operations to the client's own entity at an agreed point.

How is a GCC different from an ODC?

In an ODC the team stays employed by the provider. In a GCC the centre ultimately belongs to you. Many companies start with an ODC and move to a GCC as the team grows.

Which city in India should we choose?

It depends on the skills you need, cost and scale. Bengaluru, Chennai, Hyderabad and Pune are common choices. We assess this with you in the planning stage.

Planning a GCC in India? Start with a free planning call.

Share a few details and I'll reply within one business day. Everything stays confidential.

Services on this page are contracted and delivered by Future Focus Infotech. Sunil Kumar is Senior Manager – Business Growth at FFI.